Tag - Multifamily

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The Job Change Conundrum
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Apartments Overload
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Ratings and Reviews – Oversaturation or Maturation?
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Set Your Data Free
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Why Multifamily apartment pricing is broken
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From rags to riches: The power of industry networking
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Why I hate job titles
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What’s the true definition of value?
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The Heartbleed Security Bug: What’s been the effect on Multifamily?
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The Feedback Dilemma

The Job Change Conundrum

Some groups of people in this industry change jobs like I change my underwear – every few months. Their own personal job satisfaction is apparently hard to achieve or maybe it’s because they climb to the pinnacle of that position quickly and realize they don’t like the view. Some people give consulting a try which seems to be a great fallback for those individuals suited to dealing with that kind of stress. I’m not but God bless ’em. Some get scooped up in acquisitions, then are forced to stay in a place they loath, surrounded by people who are just as dismayed at their own sense of diminished self worth. Eventually they leave, after their non-compete contracts expire and go off to create[…]

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Apartments Overload

On the surface, Brad looks like a well meaning, great guy. Familiar. His arguments many years ago about Chaos Theory and the unpredictability of nature, were spot on, especially as it relates to dinosaurs. Seeing commercials for ILS’s wasn’t something anyone could’ve predicted. Nor would I have wanted to. Unless you need one, to most, apartments are pretty boring. I always wondered how anyone could make a commercial about apartments not sound like a commercial for life insurance. Earlier this year, we heard about how a change gonna come. What was the change a comin’? I remember the first time I saw it. I was sitting in front of my television, the screen faded, and The Good Wife went to[…]

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Ratings and Reviews – Oversaturation or Maturation?

Sometimes, the genius of something is how simple and unique it is. Take Flappy Birds for instance. Although it wasn’t an immediate success, it sat in general ambiguity for 4 months before it exploded, it created an entire genre of game. It’s no longer available in the app stores but its legacy lives on in its many clones. It was first, it did it best, and it changed the game – pun intended. Back in the stone ages of Multifamily, about 3-4 years ago, for reviews, there was ApartmentRatings. Just ApartmentRatings. No clones. Ratings and reviews were the new buzz words. Yelp had very little relevance and Google reviews was a land of crickets. As an industry we had many[…]

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Set Your Data Free

Soooooo, you ever hear the one about the software tester who walked into a bar? She ordered a beer. She ordered 10 beers. She ordered 2.15 million beers. She ordered -1 beers. She ordered a nothing. She ordered a cat. She tried to leave without paying. I’m sorry if you don’t get that one but it’s a nerd classic. Here’s another one. Any program that actually runs right, is now obsolete. Or, my personal favorite: A user will find any interface design intuitive…with enough practice. I kid software. I have a sense of humor about it because generally I have a sense of humor about almost everything. Nothing good comes from getting mad at the software you use. It’s only doing[…]

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Why Multifamily apartment pricing is broken

Personally, if I’m ready to buy something, I need to know two basic things. First, what’s my excitement level for it and secondly, how much is it? That makes sense right? Overextending oneself is something one does right out of college when you think you have the world at your feet and assume that money grows on trees and so you run up your credit cards because you’re young and dumb. Not that I would know anything about that. Most people, though, are much smarter, whose thoughts are driven by the need to have what they want, balanced by how much they can afford. Fundamentally, at the end of the day, it’s really all about affordability – and at its[…]

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From rags to riches: The power of industry networking

Without business networking, the telephone as we know it might never have existed. Forced to setup his seemingly unimpressive telephone prototype in the top floor of Machinery Hall at the Centennial Exposition in Philadelphia in 1876, Alexander Graham Bell was desperate. The hot summer sun had been assaulting guests through the glass roof all day and the judges, who had been forced to walk around in their formal suits, had reached their breaking point. They agreed to break early and judge just one more exhibit. With this being his last day, Bell had probably run out of time. Frantically, he made his way downstairs to where the judges and other exhibit presenters had gathered. It was then that Bell heard[…]

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Why I hate job titles

“Change the way you look at things and the things you look at change.” ― Wayne W. Dyer Nowhere in my neurologist’s office did it say History Professor but when I noticed the Biography of Thomas Jefferson behind his desk last year, the history buff in me had to ask him about it. Little did I know I would spend the next 30 minutes talking to him about American History during the early 1800’s. Turns out, my Neurologist is also a History Professor and loves talking about history. Go figure. People would want to classify his life with a job title so let’s go with HistoricalProfologist. People really love job titles. In a psychology sense, it’s how people are able[…]

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What’s the true definition of value?

Last week my wife decided that our ten year old purple couch, with the worn fabric and small baby vomit stains we’ve never been able to remove, needed to go. Besides the obvious failings, it didn’t seat enough people and guests in our home would often have to sit Indian style (or should that be criss cross applesauce?) on the floor in the living room. So, as husbands must do, I spent several days last weekend trying to make my wife happy. We shopped. We labored. (I labored and she directed) We improvised. We stressed. We re-did. The living room looks better because of it. While shopping on Saturday for the perfect coffee table, one of the stores we visited[…]

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The Heartbleed Security Bug: What’s been the effect on Multifamily?

In the first week of April we received word that OpenSSL, the open source implementation of the SSL and TLS protocols, had been compromised. Over the past 2 years, this vicious flaw that raged throughout the internet, allowed hackers to steal encrypted data. If you’re like most people, up until recently, you probably had no idea what this technology even meant. Who cares, right? I just need to check Facebook one more time. Truthfully, though, the normal web protocol (http) is not very secure. If you’re smart and have the proper software, it’s possible to listen in on what computers are saying back and forth to each other. You could read passwords and usernames and credit card information and the[…]

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The Feedback Dilemma

For years now, we’ve used a free tool called Kampyle to collect feedback on our website. After a minute or two of browsing our site, customers would get a popup widget that asked them to rate the site from 1-5 and give comments on what we could improve. The great comments we’ve received over the years have led to many changes that have improved its usability. A month ago, Kampyle released their own full site redesign – which totally broke it. Links don’t function. I can’t log in. I cannot get my feedback data. I cannot see my website reviews. I’ve sent emails to them. I’ve filled out their feedback form. I haven’t received a single response. The irony of[…]

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